See what may be getting missed while you are busy doing the work.
MisCov helps solo operators and very small service businesses capture, route, track, remind, and summarize customer opportunities without changing the way they work.
See My Free Opportunity SnapshotExplore what coverage means
Capture — what came in
Calls, texts, emails, website leads, referrals, and other approved sources can enter one opportunity workflow.
Route — who should know
Choose Primary, Backup, or All routing. Up to three people can be part of the alert path.
Track — what happened
Opportunity status stays visible through New → Assigned → Contacted → Next Action → Handled.
Remind & summarize — what still needs attention
Callbacks, quotes, appointments, reminders, and open next actions remain visible until handled.
Practice a situation
Open a situation and choose an action.
You are on a job and a new customer calls.
Capture the opportunity, route it using your rules, and keep ownership visible.
Acknowledge
Remind Me
Handled
The primary person does not respond.
Use Backup or All-team escalation while keeping the original activity visible.
Acknowledge
Remind Me
Handled
The same customer reaches out twice.
Merge duplicate activity into one opportunity history.
Acknowledge
Remind Me
Handled
A lead is not a service you offer.
Flag it as poor fit so it does not keep escalating as unfinished work.
Acknowledge
Remind Me
Handled
A quote needs follow-up tomorrow.
Keep the quote in Next Action with a visible follow-up time.
Acknowledge
Remind Me
Handled
Your Free Opportunity Snapshot
Start with how your business works today.
Keep your free results—or see one example.
Your Opportunity Snapshot is yours to keep. Before considering managed coverage, open one realistic lead and explore it step by step.
See a Sample Lead
After-hours plumbing request
A customer submits: “Water heater leaking. Need someone tomorrow morning.”
1. What came in?
Website request
Tuesday, 7:42 PM
Priority: Urgent — active leak
2. Who was alerted?
Primary: Alex
Backup: Jordan if the lead is not acknowledged.
3. What happened?
7:42 PM — New: Lead captured from the website.
7:43 PM — Routed: Alex received the alert.
7:48 PM — Acknowledged: Alex became the visible owner.
8:05 PM — Contacted: Customer reached and requested a morning appointment.
4. What still needs attention?
Next action: Confirm the 8:00–10:00 AM arrival window by 7:30 AM.
Optional managed coverage
Want ongoing opportunity coverage? Choose the level that fits your business.